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Keeping your project on track

Our consultative approach delivers a solution appropriate to the level of service you require – whether it’s in-depth project planning, scripting assistance, technical architecture consulting, custom development, legacy system data conversions or advanced training.  Our flexible and customised implementation is focused on fulfilling each customer’s unique needs and delivering exceptional satisfaction, regardless of the scope of deployment.

But underlying all our services is a deployment methodology that has been developed, fine-tuned and proven through years of experience and hundreds of successful projects.  While the specific goals, tasks and deadlines around each customer’s deployment are unique, the structure of our methodology aligns expectations and helps keep every project on track. Through all the phases shown, our goal is to educate and empower customers, giving them a high level of independence, while backing them up with support that’s just a call or mouse click away.


The combination of this methodology and technical innovations results in a solution that is delivered quickly and cost-effectively across an enterprise, business area or process.

Scope and Plan

  • Confirm project scope and objectives
  • Develop project plan
  • Project kickoff
  • System administrator training
  • Quality checkpoint

Analyse and Design

  • Gather and document business and technical requirements
  • Analyse and design business processes
  • Assess solution gaps
  • Procure hardware
  • Design solution components
  • Finalise design documentation
  • Quality checkpoint

Implement and Verify

  • Build and unit test solution components
  • QA-test solution components
  • Software configuration
  • Component implementation
  • Integration test of complete solution
  • Final system test
  • Train the trainer training
  • Quality checkpoint

Deploy and Support

  • System deployment
  • Finalise implementation documentation
  • Transition to Product Support team
  • System goes live
  • Project closeout
We support the future success of our clients…